Top 10 expert
selling strategies
Written by
Matt D. Hansen
Do you remember the
first time you saved your money to buy that something special that
you couldn’t live without? Do you remember the feeling of
anticipation, and the joy to finally receive?
Now you are going to
learn how to create that same feeling for your future customers. As
far as I can tell, learning is about the ability to open your mind
completely. To me, as I see it, that’s what it’s all about.
1. The golden rule is quality customer service
Never lie or deceive
your customers. You want them and everyone they know to come back
for more.
2. Believe in your product
If you honestly
believe that your product is great then your sales will be great.
3. Create no risk for your customer
Offer your customer a
full money back guarantee. If your product is great then you won’t
get many people asking for their money back.
4. Make you product seem irresistible
Create hope by
letting the customer live their dream by purchasing your product.
Letting your customer
know what they have to lose by not buying your product is more
successful than only mentioning the benefits. Include both. People
are more motivated by the idea of losing something than of gaining
that very same thing. This fear factor is highly effective to
encourage people to buy.
Scarcity is another
irresistible tool. People want more of what they can’t have, or
what they can have less of. Explain what it is that your product
will give them that they can’t get anywhere else.
Present your product
as new and exclusive; this will make your product appear even more
valuable and irresistible.
5. Appear as an Expert
“If
an expert says it, it must be true”
The most powerful
expert is one that is both credible and trustworthy. Let the buyer
know you’re an expert before trying to sell them the product.
Before you present
the strongest benefits to buy the product, first show a weakness or
a draw back in what you are suggesting and you will appear more
trustworthy.
For example,
“Here is the weakness; however these strengths overwhelm this
particular weakness.”
6. Comparing your product with other alternatives
Show how other
products are inferior to yours. Your product must be either
cheaper, more effective, better quality, better for the environment,
or more stylish than other similar items. The more factors that
rein true the better your sales become.
7. The power of reciprocation
Offer
the potential buyer a gift or favour, and then ask the buyer to
repay the favour. People say yes to those they owe. We feel
obligated to give back to those who have given to us.
If you
have a compelling argument, you are more likely to receive a yes
after a no. If someone says no and you retreat after the
situation you lose, if someone says no and you retreat in the
situation then you win.
Remember - always start with the largest request.
Ask the
buyer if they wish to buy the large package first, then offer the
medium package second, finally the smaller package third.
8. Make sure you ask the buyer to buy
It’s amazing how many
ads I read or retail shops I visit and then don’t get asked to buy
the product. You must give your pitch, and then ask if they want to
buy.
Customer interaction
with your advertisement is vital. Ask questions that require a yes
answer, and ask if they want to buy.
Example #1
Do
you want to buy the highest quality <name of product>?
Do
you want to pay lower than retail prices?
Then
you want to buy this product.
Click here to receive <name of product>
Example #2
Tell
the buyer if they spot the spelling mistake that you placed on
purpose then they win a mystery prize.
Try to be original
and/or interesting in your approach to asking the “big question” –
would you
like to buy this now?
9. Never lose the customers attention
Don’t use long
confusing words and keep it short and simple. Depending on your
target audience, use the appropriate jargon and presentation.
Use headings and
bulleted points because many people will just skim over the
information.
Remember most people
will decide whether they like something within the first few
seconds.
People prefer to say
yes to those they know and like. People like others who are
similar, give compliments, and are co-operative.
Mention you know what
its like to have the problem that your product solves, and that you
can help them achieve their much sort after solution. Say that you
are sure they will make the right decision, and congratulate them on
finding your product and getting so close to success.
10. Create a sense of urgency
Show how popular the
product is, and let the customer know that time is running out.
For example,
Customer demand for this product has been tremendous.
If
we rapidly sell out, then don’t worry, we have fortunately secured
the last available shipment and it’s on the way.
Born and
raised in New Zealand, Matt D. Hansen has become an expert veteran
in the subjects of Internet Marketing and Home Business. He is the
creator of
10 ways to make money online - his site
and blog are dedicated to helping people make a
living on the internet.
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